Please reach us at sales@platinumrvrental.com if you cannot find an answer to your question.
All of our recreational vehicles are current-year models. We buy new units every year and use them for a couple seasons. We then sell the used RVs and replace them with new ones.
There is a two-night minimum required for rental. However, special events and holiday weekends require a three-day minimum.
No special license is required, but you must meet the following requirements to rent from Platinum RV:
You will be shown how everything works and will provide you with a short training video to help you with any questions you may have before hitting the road.
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There are 100 miles per night included on all rentals. Any additional mileage will be a charge of .65 a mile
It takes only a few minutes to reserve online using our secure system. You can also call us at 203-768-1556.
We require a $900 deposit for all of our motorhomes. The amount you pay becomes your damage and cleaning deposit when you pick up the unit.
We accept all credit cards and cash only. Checks are not accepted.
More than 30 days prior to your scheduled trip: You will receive a full reservation deposit refund.
30 days - 21 days prior to the scheduled trip: There is no deposit refund and no further responsibility.
21 days or less prior: You are responsible for 50% of the total trip cost, wether you take the trip or not.
In the event of a no call/no show, you are responsible for the entire trip.
Yes, Platinum RV offers free parking for one vehicle for the duration of your rental.
If you would like to park more than one vehicle at our facility, it will cost $50 per vehicle for your entire trip.
All departures are between 1:00 PM – 4:00 PM. You must return the motorhome by 11:00 AM the day of your last rental day.
For example, if have set up a 4 day, 3 night rental for Friday – Monday, you could pick up your unit between 1:00 PM – 4:00 PM on Friday, and you must return it between 9:00 AM – 11:00 AM on Monday.
Please contact us if you require special arrangements, and we will do our best to satisfy your needs as long as our rental schedule coincides.
ALL RENTAL DEPARTURES ARE BY APPOINTMENT ONLY.
You can use your own EZ Pass or pay cash. On roads where there is no EZ Pass or toll booth and that use the license plate, drive through and we will bill your card on file when it is billed.
There will be no additional fees for doing this.
Our motorhomes are fully self-contained, with onboard generators for power, kitchens, and fully functional restrooms.
You will depart with a full tank of gasoline in your rental unit, and we ask that you return it in the same condition. If you fail to do so, our refueling fee is $5.00 per gallon.
No, you can return the RV with what is remaining in the tank.
Yes, Platinum RV asks that you dump the holding tanks prior to returning it to us. If you do not empty the tanks yourself, you will incur an additional fee of $75.
Before each unit is rented, Platinum RV cleans it inside and out. Vehicles should be returned in the same condition as at departure.
The cleaning fee for “abused” vehicles starts at $99 per hour and is subject to change.
Yes, we love pets and allow furry friends. You will be charged $79 per pet for deep cleaning.
Absolutely no smoking! Every Platinum RV rental is smoke-free. If we discover vehicles have been smoked in (including campfire smoke) additional cleaning charges will apply.
Prices start at $250 depending on vehicle size and condition.
Platinum RV must be contacted within 24 hours of an accident. Call the closest police/state patrol office and have an accident report taken at the time and location of the accident. A copy of this report must be provided to Platinum RV when the vehicle is returned.
You are responsible for all interior and exterior damage to Platinum RV units during the rental period. That means you must pay for any necessary repairs, whether you are at
fault or not including acts of nature (wind, rain, earthquake, fire, flood, etc.) or damage caused by another member of your rental party.
No, absolutely no one is allowed on the roof of any PlatinumRV rental.
Platinum RV rentals are required to stay in the U.S and are not allowed in the following locations:
National Roadside Assistance is provided with all motorhome rentals through Ford. We have an 800-number to call for the following services: Flat tire change; jump start, bring you up to five gallons of gas if you run out; lock-out service (on Class C motorhomes only); and will tow any motorhome to the closest Ford Dealer offering RV chassis service. Roadside Assistance does NOT apply to travel trailers. Trailers have a spare but no jack. Trailer customers are responsible for tire changes and tire damage. Additionally, you can call us anytime for operational questions. Remember, you will also have a manufacturer’s owner’s manual as well as the trouble-shooting guide that can answer most operational questions.
All of the motorhomes take regular gasoline. 9-11 MPG.
All of our motorhomes are equipped with an electric power generator. They provide power to operate any electric appliance in the vehicle (roof A/C, color TV, microwave, coffee pot, etc.) when you are not connected to an outside power source. The generator feeds from the same gas tank as the engine and can use approximately one gallon of fuel per hour of operation under load. If you are going to be dry camping, then make sure your fuel and water tanks are topped off prior to parking.
Travel trailers are not equipped with generators.
If you are considering the purchase of an RV, it is very wise to rent one with the intent to discover the type and size RV that you wish to purchase. Since renting is our primary business, we can offer some sound advice to help navigate your way to the RVing lifestyle.
No we don't allow towing with our RV's.
No, our vehicles are under 40 feet long, so you do not need a special license.
Yes you may, but we do not give refunds for early returns.
Usually 2 weeks with normal usage.
Please let the office know ASAP. Fees will be assessed as these units will be back out on the road the next day for other customers.
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